Selected Work

Proof that complex work can become a working system.

The throughline is consistent: find where expert judgment is trapped in documents, manual handoffs, legacy systems, or human heads, then architect the system that makes it scalable, repeatable, and explainable.

Total Freedom Life, LLC is the operating company through which I modernized SCMS 2.0 and built or launched CriticalThink, CriticalThink HR, CriticalThink Advantage, and SpectraCastr.com.

Operating company

Total Freedom Life, LLC is the company behind SCMS 2.0 modernization and the CriticalThink / SpectraCastr proof bench.

Document intelligence

Contracts, addendums, amendments, structured repositories, search, query, and reporting.

Headcount leverage

$1M+/year business operated by two founders and one customer-support team member.

Client tenure

A 13-year continuous relationship from Spencer Fane / Stinson Morrison Hecker to WME / Endeavor.

Client-owned enterprise proof

SCMS 2.0 at WME / Endeavor

Modernized a sports contract management platform into an AI-assisted contract intelligence system that supports batch document ingestion, structured extraction, search, query, and reporting.

Business context

Contract-heavy businesses do not need another folder of PDFs. They need a reliable operational data layer that preserves the nuance of contracts, addendums, amendments, schools, seasons, compensation terms, and negotiation history.

Architecture move

The system processes documents in batch, applies AI-assisted analysis to extract contract intelligence, and turns the result into structured data that can be inspected, searched, queried, and reported on across the contract landscape.

Why it matters

The relationship began in 2010 and continues today through SCMS 2.0, with the modernized system proving the same AI-native patterns used in the lab inside a client-owned enterprise environment.

Document intelligenceContract analysisStructured dataEnterprise modernization

Business-platform proof

HRTrainingClasses.com

$1M+/year in revenue, operated end-to-end by two founders and one customer-support team member through automation, integration, and repeatable process design.

Business context

The business needed more than a website. It needed a complete operating model for customer acquisition, registration, fulfillment, support, reporting, and delivery.

Architecture move

Built the process and platform patterns that let a small team support a national HR-training business without scaling headcount at the same rate as revenue.

Why it matters

The same domain depth later led to SHRM-SCP, SPHR, SHRM-CP, and PHR credentials, giving the HR-tech work an unusually strong blend of technical architecture and subject-matter judgment.

HR-techAutomationHeadcount efficiencyRevenue operations

AI-native proof bench

CriticalThink HR

Built and launched a production AI-native HR-certification platform that turns expert judgment and situational reasoning into a structured learning and readiness system.

Business context

HR certification candidates struggle most with scenario judgment, where the right answer is not always obvious and where simple memorization is not enough.

Architecture move

Architected a platform and content pipeline that applies expert-guided AI workflows to scenario analysis, explanation, practice, and readiness feedback.

Why it matters

Batch-processing optimization reduced content-pipeline cost by 50%, proving that AI-native build direction has to include economics, not just model selection.

AI-native platformSHRM-SCP domain depthBatch processingROI vs TCO

Media intelligence proof bench

SpectraCastr.com

Built a production-ready media-intelligence platform after an internal CriticalThink HR need exposed a repeatable pattern for AI-assisted training and marketing media workflows.

Business context

CriticalThink HR needed a better way to create training media and marketing media. The internal tool became valuable enough to harden into its own production platform.

Architecture move

Extended the same AI-native build patterns into content analysis, repeatable production workflows, and multi-modal asset generation.

Why it matters

The important point is not that SpectraCastr competes with client work. It proves the operating pattern: solve a real business need, harden the workflow, then reuse the pattern where it creates leverage.

Media intelligenceAI-native workflowsTraining mediaMarketing media

Telecom and integration proof

Charter Communications

Order Automation and channel consolidation work helped charter.com sales more than double in 2005.

Business context

Customer self-service and order flows had to connect across systems, teams, and operational handoffs rather than live as isolated web screens.

Architecture move

Led architecture and program direction across self-service and enterprise integration work, including leadership of a 20+ person team.

Why it matters

The work reflects the same pattern that runs through current engagements: design across the whole landscape, especially at integration points.

Enterprise integrationOrder automationCustomer self-serviceProgram leadership

Financial-services proof

Wells Fargo Advisors

Built the Key Client Solutions 4Front Portal, Financial Advisors Reporting Dashboard, and an iPad executive prototype consolidating multiple legacy systems.

Business context

Financial-services teams needed usable executive and advisor-facing views across complex, regulated, and legacy-heavy system landscapes.

Architecture move

Designed and built portals and dashboard experiences that turned scattered operational data into a clearer interface for advisors and executives.

Why it matters

The work adds direct financial-services and compliance-adjacent experience to the broader solution architecture pattern.

Financial servicesDashboardsLegacy integrationExecutive workflows

Healthcare data proof

Centene Corporation

Designed and built the Unified Member View Application for enterprise healthcare data integration.

Business context

Healthcare data work requires reliability, integration discipline, and awareness of the operational and compliance constraints around member information.

Architecture move

Created an integrated member-view application that made distributed healthcare data more usable inside enterprise workflows.

Why it matters

The experience supports current AI-native engagements where structured access to complex, sensitive data is central to the business outcome.

HealthcareData integrationEnterprise workflowsHIPAA-aware delivery

Engage the pattern

If your work depends on judgment, documents, integrations, or AI-native delivery, start there.

A short conversation is usually enough to tell whether the right path is scoped architecture, a build sprint, embedded program leadership, or advisory access.